Contacting War Drone Support

If the articles do not resolve your issue, send us a support request.

From the game

1. On Home, tap the three-line button, then the cog icon.

2. Select Support.

3. Tap the arrow beside Help Center and submit your request.

From the website

Open https://support.wardrone.miniclip.com/hc/en-gb and select Submit a request.

What to include

Tell us what happened, when it started, and the steps you have already tried. Include your Player ID, device model, game version, and screenshots where useful. For purchase issues, attach the receipt.

Finding your Player ID

Open Options and find the ID in the bottom-left corner. Tap it to copy it, then paste it into your support request. Keep it private and share it through official Support.

Our published primary support hours are Monday–Friday, 09:00–16:00 GMT. Assistance may sometimes be available outside these hours.

How to take a screenshot for Support

Screenshots help us understand what you see in the game. Include the error message or relevant screen where possible, while keeping passwords and unrelated personal information out of the image.

On iPhone

On models with Face ID, press the Side and Volume Up buttons together, then release them. Find the screenshot in Photos.

On other models, use the screenshot instructions for your device.

On Android

Press Power and Volume Down together. If that does not work, check your device manufacturer’s screenshot instructions.

Find the image in your device’s Photos or Gallery app, then attach it to your support request.